Return & Refund Policy

Released on 2025-11-16

We prioritize your health and safety.
For this reason, underwear, lingerie, hosiery, and intimate goods are non-returnable and non-exchangeable.

We strongly recommend checking your order at the post office.
After the parcel is received by you, our store is no longer responsible for its condition.

Product replacement is only possible in cases of manufacturer defects, provided the item is in full original completeness.
Such replacement is carried out free of charge.